Student Services

TECHNOLOGY SUPPORT

The University in collaboration with Google has implemented a modern and intuitive E-learning Ecosystem. To get information and How-To’s about studying with Google Tools please visit the Google Learning Center, also available in Spanish. Students can request technical support directly to the University, to do so please contact the Technical Support Help Desk by sending an email to support@humboldtiu.com, inquiries both in English and Spanish will be promptly addressed.

VIRTUAL LIBRARY

Humboldt International University’s e-library, with its collection of databases, is available to all students and faculty, at any time and from practically any location where an Internet connection is available. The electronic library provides students with the required resources necessary to succeed in their class work. The virtual library provides an outstanding collection of selected resources, such as e-books, journal databases, full-text and peer-reviewed articles, theses, dissertations, financial data, industry reports, and learning objects, all of them oriented to support learning, teaching and research. Many of the resources are also available in Spanish language. All subjects taught at HIU are comprehended in the e-library:

  • Business Administration / Management
  • Computer & Information Technology
  • Education
  • Health Sciences
  • History / Social Sciences / Government Documents
  • Multidisciplinary
  • Science, Technology & Engineering

Humboldt International University has partnered with the Library and Information Resources Network (LIRN), an online collection of library resources to accommodate distance learning students and faculty needs. Custom collections by programs are created with other relevant publishers as: McGraw Hill, Cengage Learning, EBSCO Services, Springer, E-Library and OCEANO.

ACADEMIC ADVISING

The University has a team of professionals who support each student’s progress through the degree. Each student has direct access to faculty and is assisted by a member in the following areas: Admissions, Student Services, the Registrar, and the Dean of Academic.

ENCOURAGEMENT OF STUDENTS

Weekly Report is sent by the instructors to the student services department, notifications are sent to students inquiring about their attendance or personal issues.

STUDENT RECORDS

The Student Services department in conjunction with the Office of the Registrar is principally accountable to manage student records from the point of the first enrollment through graduation.

It handles inquiries on, transfer credit evaluation, veteran affairs coordination, tuition billing, academic progress advising and retention. All materials submitted in support of students’ applications, including transcripts from other institutions, letters of reference and related documents, become the property of Humboldt International University. During a student’s enrollment, HIU maintains records that include admission and attendance information, academic transcripts and other relevant data. Student academic records are maintained in accordance with HIU’s academic document retention schedule after the student is no longer enrolled. Students who wish to review their files must submit a written request to the registrar. Permanent student records include admission information and academic transcripts.

Except as required by law, no information regarding attendance, grades or any other aspect of students’ academic standing will be released to any third party without written student consent. HIU keeps a hard copy of the student records in a fire-proof cabinet for a period of 5-years. HIU also keeps a permanent virtual copy in the Student Management System in the clouds.

CONFIDENTIALITY AND PRIVACY

Humboldt International University reserves the right to make changes to provisions of this catalog and website, and its rules and procedures at any time, with or without notice, subject to licensing requirements. This catalog is neither a contract nor an offer to contract but merely a general outline of the programs currently offered by the university. To ensure that students are presented with a progressive and challenging curriculum, HIU also reserves the right to change graduation requirements and to revise or delete courses as deemed necessary.

EMPLOYMENT ASSISTANCE

Humboldt International University offers job placement assistance only to students residing in the State of Florida. The Student Services department and faculty members join efforts to help students reach their employment goals. This is achieved by assisting students with the preparation of job-related documents and maintaining information about job offers. The job placement assistance services are always available for the University’s graduates. Although the University does not guarantee employment upon graduation, the success of this effort is highly important for the Institution. Job placement assistance services are offered at no charge.

ALUMNI SERVICES

Humboldt International University alumni are offered professional development and continuing education courses at special fees as well as the possibility of networking at the university´s scientific annual conferences. Participation in HIU conferences and seminars are offered to alumni at deeply discounted rates. Alumni are given priority for certificate programs and other special classes.

STUDENT COMPLAINT AND GRIEVANCE POLICY

Humboldt International University has a grievance policy for students who feel that they are victims of discriminatory practices or sexual harassment. The grievance policy is also intended for students who are dissatisfied with any other academic or administrative aspect of the university’s activities. To lodge a complaint, the student must complete and submit to the Executive Director a “STUDENT GRIEVANCE FORM.” See 5.10. Immediately after the claim has been received, the Executive Director will initiate the appropriate investigation. The student(s) that has (have) lodged the claim will be informed about the progress of the investigation within seven (7) days from the day the claim has been received. Once the investigation has been completed, the complainant(s) will be notified of the final determination. If the complainer(s) is (are) not satisfied with the final decision, the complaint may be submitted to the Commission for Independent Education, Florida Department of Education at the following address:

Commission for Independent Education Florida Department of Education
325 W. Gaines Street, Suite 1414
Tallahassee, Florida 32399-0400
Telephone: 1-888-224-6684 / 850-245-3200

And
Confederation of International Accreditation Commission – CIAC
Accreditation ID: 101145 approved February 2017.
ASIA Secretariat, CIHF-C/o-UB House, G-26,
Chandronday Society, Stadium Road, Navrangpura, Ahmedabad – 380014, India,
Telephone number: +91-8460460777

The following is an example of a Student Grievance letter from a student to the Executive Director, Humboldt International University:
Date:
From: (You’re Name)

To: Executive Director
Humboldt International University

Ref: Student Grievance

Dear Sir,
(Please explain in your own works why you are writing a student grievance. Be specific, mention names, dates and witnesses in your writing and sign and date the document)

The Executive Director will inform the student of the progress of the investigation with seven (7) days from the day the claim was received. Once the investigation has been completed the student will be notified of the final determination.